how are walkinthese products made?
All Walkinthese products are designed and hand-painted in USA. Each pair is unique and can be made to order. Please make additional customization notes in the Comments section when placing your order.
how long does it take for me to receive my order?
All orders for products under the Shop page will arrive in about 10-15 business days. Customized orders created through the Create Form require a one-on-one design process period that will take an additional 7-10 business days.
how do i care for my walkinthese products?
All Walkinthese designs are waterproof, but to maintain the best possible quality for the longest period of time, please keep them dry.
How do I order a customized design?
To order a customized design, you will need to fill out the Create Form. In this form, you will provide your personal information, describe the design you want, and attach any relevant files. You will also need to make a one time Design Deposit that covers the design process. Custom design requests made without a design deposit will not be processed. Once we receive your order, we will contact you to begin the design process. When your design is finalized, you will be directed to a private product link, where you can place your order and get refunded for the design deposit. Then, we will hand-paint your design onto your choice of shoes and send them over to you!
What is the design deposit?
The design deposit is a flat rate deposit fee that is required for all customized designs. It covers the entire design process from start to finish. Once your design has been finalized, you will automatically be reimbursed for the design deposit if you decide to purchase the design. If you decide not to purchase the final design, you will not receive a refund for the design deposit. However, we are always willing to work with you are satisfied with your design. Custom design requests made without a design deposit will not be processed.
What brands does walkinthese customize?
Walkinthese mainly customizes TOMS, Vans, Keds, and Soludos, but if you prefer a different brand, please let us know in the Comments section when placing our order. Additional charges may apply.
Are walkinthese products returnable or exchangeable?
Unfortunately, Walkinthese products are not returnable or exchangeable at this time, but we do encourage you to provide feedback through our Contact Form.
What are WWF Charity products?
WWF Charity products are designed to raise awareness for endangered species and wildlife conservation. 10% of all profits are donated to the World Wildlife Fund for Nature (WWF). Create a design featuring your favorite species here!
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